Knowledge of Salesforce and Microsoft 365 Knowledge of tools like Gainsight or ChurnZero is preferred Must be able to travel...
workback schedules for enterprise-level accounts. Systematize Risk Workflows: Architect the CRM and Gainsight workflows... system workflows in Salesforce or Gainsight. Commercial Fluency: Strong understanding of SaaS contract mechanics, including...
. Familiarity with CS platforms (e.g., Salesforce, Gainsight) and BI tools (e.g., PowerBI) to manage workflows and track health...
& Collaboration Gainsight & Salesforce: Leverage workflows, reports, and health scoring to manage digital success motions. Looker... in a scaled/digital CS function. Strong analytical skills and experience using CS tools like Gainsight, Looker, Salesforce...
Implement and integrate CS tools (e.g., Gainsight, Totango, ChurnZero) with Snowflake to power health scoring, adoption tracking...
. Maintain accurate records in CRM and Customer Success platforms (Salesforce, Gainsight). What we are looking for: 3-5...
Knowledge of Salesforce and Microsoft 365 Knowledge of tools like Gainsight or ChurnZero is preferred Must be able to travel...
resources provided to proactively monitor and manage customer outcomes and success, including: Gainsight Salesforce..., specifically revenue cycle management. Experience using Gainsight. Involvement with HFMA....
Customer Success platforms (Gainsight);own health scores and customer journey playbooks. Coordinate cross-functional...). Experience with Customer Success tools (Gainsight) and managing global or regional strategic accounts. Experience leading cross...
, Gainsight, Clari, etc. Collaborate with business leaders and staff on analyzing reports and presenting findings. Identify... experience. Desirable: Prior experience with Gainsight, or other Customer Success software. An understanding of accounting...