with the Microsoft Office Suite Experience with Salesforce and Gainsight a plus Previous experience with SaaS preferred... transparency by tracking client sentiment and key milestones in Salesforce and Gainsight. Partner with customer-facing account...
or certifications will be considered. Proficiency in Microsoft tools, Salesforce, Gainsight, and other platforms Experience working...
. -Proficiency in customer success tools (e.g., Gainsight, Totango) and CRM systems (e.g., Salesforce) to manage customer health...
growth. Utilize Salesforce, Gainsight, and AI-enabled tools to document customer health, engagement, risks, and outcomes.... Strong communication, executive presentation, collaboration, and influencing skills. Experience with Salesforce, Gainsight, or similar...
. Leverage technology tools (e.g., Gainsight, Salesforce) to manage client information, pipeline, and financial forecasts...
Proficient with productivity tools including PowerPoint/Excel/Word Experience with CRM tools such as Salesforce and Gainsight...
with experience tracking and optimizing community metrics Familiarity with community platforms (e.g., Discourse, Khoros, Gainsight...
and related technologies Experience using CRM and customer success tools such as Salesforce and Gainsight Demonstrated ability...
etc. -- and what we should do about it Help project manage enhancements/changes to tech stack for CX (including Zendesk, Gainsight, Decagon...
towards automation, smarter usage of commercial tools (Gainsight, Salesforce), and "Account Management at scale" to handle an increasing...