(Salesforce), CS platforms (e.g., ChurnZero, Gainsight), PSA/services delivery tools (e.g., Mavenlink/Kantata, FinancialForce...
adoption blockers and risks. Experience with SFDC, Gainsight, or equivalent CRM systems. Solid technical understanding...
Conduct regular check-ins and strategic calls 3. Proactive Client Engagement Monitor usage via: Gainsight ChurnZero... Experience with: Salesforce or HubSpot CS platforms (e.g., Gainsight, ChurnZero, Totango) Strong presentation skills (QBRs...
(Salesforce), CS platforms (e.g., ChurnZero, Gainsight), PSA/services delivery tools (e.g., Mavenlink/Kantata, FinancialForce...
., Salesforce, Gainsight, etc.). A collaborative teammate with a growth mindset, resilience, and a passion for education...
., Salesforce, Gainsight, etc.). A collaborative teammate with a growth mindset, resilience, and a passion for education...
satisfaction, driving strategies to meet and exceed targets. Manage and optimize the sales pipeline using Salesforce and Gainsight...
., Salesforce, Gainsight, etc.). A collaborative teammate with a growth mindset, resilience, and a passion for education...
, Omnichannel, Integrations, Communities, Incident & Breach, Certinia, Gainsight, or Account and Lead Enrichment. Innovative...
-to-date records of customer activity, engagement, and solution health using Salesforce, Gainsight, and other relevant tools. Track... platforms (e.g., Salesforce, Gainsight, HubSpot). Working knowledge of technical product adoption, system configuration...