, and implementing end to end architecture using the latest technologies such as Genesys Pure Cloud, Five9, Amazon Connect, Cisco, Avaya...
for connectors and data sources. Unified desktop/experience and contact center architecture (e.g., ServiceNow vs. Genesys) decision.../experience evaluation experience (e.g., ServiceNow, Genesys) with decision frameworks and runway planning. Endpoint and PC...
Contact Center solutions such as Genesys, NICE, Verint, or Cisco. 2+ years of experience with SIP (Session Initiation...
, and collaborate on the integration of technologies like Amazon Lex, Genesys, and Verint for enhanced work management and customer... for efficient call routing and improved customer experiences. Collaborate with team members on the integration of Genesys Cloud...
Location: Grand Blanc, Michigan Hospital: Henry Ford Genesys General Summary: Performs a variety of patient related... Organization: Henry Ford Health Genesys Hospital Department: Emergency Department 001 Shift: Night Job Union Code: MIGRA...
, and integration strategies for major EHR and CTI platforms (Epic, Cerner, Genesys, Cisco, etc.). Represent Hyro as a clinical thought... platforms (Epic, Cerner, CTI/CCaaS such as Genesys/Cisco, CRM, or digital engagement tools) with a deep understanding...
or internal upgrades. + Represent DJCS in tool vendor communities (e.g., Genesys, Verint, Salesforce), ensuring visibility...
a matrix driven organization AWS connect Genesys on Prem Contact Center Proven knowledge on technology such as Java...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
, Genesys) to Amazon Connect for a healthcare payer environment. This role owns strategy, delivery, and optimization of cloud...