tools. Familiarity with enterprise telephony systems (e.g., Genesys, Cisco, Avaya, Five9, or equivalent... planning, configuration, system administration, and governance. Certification: CcaaS platform certification (Genesys, AWS...
and simulation tools such as Keysight ADS, Genesys, etc. Experience with data processing tools such as Matlab, Python, etc. Good...
, and cross-cloud technologists to ensure a unified CX perspective across Salesforce, Zendesk, CCaaS platforms (Genesys, Amazon.... Strong understanding of modern CCaaS platforms (e.g., Amazon Connect, Genesys Cloud CX, NICE, Five9) and how Zendesk integrates with them...
This is a 30 month opportunity on the Hourly-Based IT Services (HBITS) Contract at the State of New York. (Possibility of extension). Required Experience: 84 months of experience using fundamental Business Analyst processes, methodologi...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Do: Architect and implement Dynamics 365 Sales, Service, and Customer Insights solutions. Lead integrations across D365, Genesys...). Experience with MC4H data models/accelerators. Strong integration experience with Genesys Cloud CX and Snowflake. Deep skills...
Position Overview: Henry Ford Cardiothoracic Surgical Associates at Genesys Hospital is seeking a full-time Nurse...
Management Helpdesk application Experience using GroupLink's eHelpdesk platform Experience using Genesys Cloud contact...
with one of the mainstream RF circuit simulation tools: AWR, ADS, Genesys Familiar with antenna prototyping tools and techniques...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...