and Power Meters. Ability to use engineering analysis tools such as MATLAB, ADS, HFSS and GENESYS. Active U.S. DOD...
's Degree in a STEM field and a minimum of 3 years’ experience. Knowledge on simulation tools such as ADS, HFSS and GENESYS... in a STEM field and a minimum of 6 years’ experience. Knowledge on simulation tools such as ADS, HFSS and GENESYS. 4 years...
tools. Familiarity with enterprise telephony systems (e.g., Genesys, Cisco, Avaya, Five9, or equivalent... planning, configuration, system administration, and governance. Certification: CcaaS platform certification (Genesys, AWS...
self-service solutions for contact centers. You will leverage Genesys and Nuance technologies to create innovative IVR... experience in IVR or full stack programming Proven experience with speech-enabled IVR development using Genesys or Nuance...
Nine, Genesys, Nice, Avaya, Mitel), both technical and sales related. Demonstrate leadership and management skills...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
, and cross-cloud technologists to ensure a unified CX perspective across Salesforce, Zendesk, CCaaS platforms (Genesys, Amazon.... Strong understanding of modern CCaaS platforms (e.g., Amazon Connect, Genesys Cloud CX, NICE, Five9) and how Zendesk integrates with them...
and simulation tools such as Keysight ADS, Genesys, etc. Experience with data processing tools such as Matlab, Python, etc. Good...
such as automobiles, aircraft, etc. Experience with RF design and simulation tools such as Keysight ADS, Genesys, etc. Experience...
. Ability to review tickets, recorded calls, and coach. Preferred experience with ServiceNow and Genesys. Identify trends...