Help Desk
platform, along with Genesys Cloud contact center and Jira Service Management Helpdesk application systems. Qualifications...
platform, along with Genesys Cloud contact center and Jira Service Management Helpdesk application systems. Qualifications...
, Transfer Center, Bed Placement, Voalte, Genesys, and Teams to keep care moving smoothly. 💡 What You’ll Do Triage calls...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
received via inbound phone lines. Systems include, but are not limited to, Netx360, Salesforce, and Genesys. Serve...
, etc. Track and update Agent Adherence via Genesys WFM. Perform other duties as assigned by management relevant to the business... preferred (Genesys Cloud or similar WFM platform). SKILL REQUIREMENTS Qualifications and Education Requirements Advanced...
This is a 30 month opportunity on the Hourly-Based IT Services (HBITS) Contract at the State of New York. (Possibility of extension). Required Experience: 84 months experience guiding iterative development teams which involve planning, ...
including Epic, Transfer Center, Bed Placement, Voalte, Genesys, and Teams to keep care moving smoothly. 💡 What You’ll...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
at Genesys Health Systems- Grand Blanc, MI Responsibilities: Mechanical System Maintenance and Repair – 80% Installs...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...