VP, Customer Service
and manages CCaaS platforms (e.g., NICE CXone, RingCentral, Five9, Genesys, AWS Connect) Leverages Omnichannel tools (voice...
and manages CCaaS platforms (e.g., NICE CXone, RingCentral, Five9, Genesys, AWS Connect) Leverages Omnichannel tools (voice...
, Oncology, General Medicine, Hospice (2S) Schedule: Evenings, 1:00 pm - 11:30 pm Hospital: Henry Ford Health Genesys Location... Information Organization: Henry Ford Health Genesys Hospital Department: Med Surg 2S Shift: Evening Job Union Code...
of Delta’s product lines desired Systems proficiency (SAP, Salesforce, and MS Office) Genesys Phone system experience...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Technical Skills · Strong knowledge of CCaaS Software Solutions, Genesys and Five9. · Strong knowledge of telephony, telecom...
Technical Skills · Strong knowledge of CCaaS Software Solutions, Genesys and Five9. · Strong knowledge of telephony, telecom...
), radwell.com, Genesys Cloud (CTI/IVR/screen-pop), and marketing cloud, & data platforms. o Select and govern integration....com, Genesys, payments, tax, shipping) using reliable patterns (Platform Events, CDC, queues, middleware). o Observability...
& product to scope integrations (Epic/Cerner/athena via FHIR/HL7, telephony like Genesys/NICE/Five9/Cisco), and ensure... (Epic, Oracle Health/Cerner, athena) and contact-center stacks (Genesys/NICE/Five9/Cisco). Ability to translate call-center...
service and helpdesk applications (CRM, Genesys, etc.). Experience with cloud platforms such as AWS, Azure, or Google Cloud...
, Simulink, Keysight Genesys, HFSS, and/or CST Adept in electrical and RF measurement techniques and proficient in using...