—including Oracle Customer Cloud Service (CCS), Genesys Cloud CX voice platform, web/mobile portals, and analytic solutions... end-to-end architecture for CCS, Paystar/Genesys IVR/contact-center, customer portals, payment gateways, and outbound...
Engineering (MBSE). Experience with Model-Based Systems Engineering tools (e.g., MagicDraw, Rational Rhapsody, Cameo, Genesys...
Rhapsody, Cameo, Genesys, etc.). Experience designing and / or implementing Zero Trust frameworks, playbooks...
Transfer, Deposit Systems, Stored Value, Sprint, Genesys, other banking systems General Description of Available Benefits...
Overview LMI is seeking a dynamic and strategic Genesys Practice Manager to cultivate, strengthen, and advance... our partnership with Genesys and lead go-to-market architecting for LMI’s Call Center as a Service (CCaaS) solutions. This role...
Overview: LMI is seeking a dynamic and strategic Genesys Practice Manager to cultivate, strengthen, and advance... our partnership with Genesys and lead go-to-market architecting for LMI’s Call Center as a Service (CCaaS) solutions. This role...
with Amazon Connect, Avaya, Genesys, or Cisco telephony platforms and their migration to cloud-based environments. Knowledge...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
analysis and A/B testing. Proficiency in customer engagement platforms (e.g., Genesys, Verint, NICE) and CRM systems (e.g...