Guest Service Coordinator - Front Office - Williamsburg Lodge
. Reviews guest satisfaction results in a timely fashion including Medallia, TripAdvisor, and Google feedback. Effectively...
. Reviews guest satisfaction results in a timely fashion including Medallia, TripAdvisor, and Google feedback. Effectively...
expectations within the proper guidelines. Provide support and leadership to accomplish our Medallia food quality score...
to date checklists in place. Provide exceptional guest services. Closely monitor Medallia survey, gather information, and reply to the... guests. Run reports and notice trends in Medallia and Social/Google/Trip Advisor reviews. Create detailed report...
accurate details in advance to all departments. Proactively achieve consistently high Medallia scores through establishing...
& Marketing. Develop familiarity with Medallia (guest satisfaction survey) results and trends, identifying guest-related issues...
scores on Medallia/Brand QA are met and exceeded whenever possible Change bed linen and make beds Remove/Restock used...
& Marketing. Develop familiarity with Medallia (guest satisfaction survey) results and trends, identifying guest-related issues...
including Toast, CrunchTime, GoSpotCheck, EcoSure, TeamworX, Medallia, Workday, Beekeeper, etc. Valid driver’s license. High...
accurate details in advance to all departments. Proactively achieve consistently high Medallia scores through establishing...
, Medallia reports) and implement targeted improvements to raise satisfaction and loyalty. 17. Drive waste-reduction...