' communications via Medallia Concierge to ensure a seamless experience. Utilize various computer systems to maintain communication...;knowledge of Opera Cloud, Medallia Concierge, and/or HotSOS is preferred. Previous experience in hotel front desk...
’s focus will be on guest satisfaction through supporting our loyalty program, Medallia, social media and guest recovery. The... Medallia scores and trends Respond to all social media guest comments - Google, Trip Advisor, etc Maintain good working...
systems including CrunchTime, GoSpotCheck, EcoSure, TeamworX, Medallia, Workday, Beekeeper, etc. Has deep understanding of P...
’s focus will be on guest satisfaction through supporting our loyalty program, Medallia, social media and guest recovery. The... Medallia scores and trends Respond to all social media guest comments - Google, Trip Advisor, etc Maintain good working...
with company standards. Receive satisfactory scores for Medallia (i.e., guest satisfaction survey) and take action to correct...
to optimize revenue and occupancy levels. Review Medallia survey submissions and analyze data to support budget and service goals...
Standards of guest service. Understand the importance of our Medallia scores. Aid guests in locating other areas of the hotel...
expectations within the proper guidelines. Provide support and leadership to accomplish our Medallia food quality score...
achieve consistently high Medallia scores through establishing a good rapport with the client, preparation work having been...
proper guidelines. Provide support and leadership to accomplish our Medallia food quality score Checks and controls...