Director of Housekeeping
of work. Responsibilities Maintain standards of cleanliness and a consistent guest experience as documented Medallia, AAA...
of work. Responsibilities Maintain standards of cleanliness and a consistent guest experience as documented Medallia, AAA...
all guest complaints within 24 hours of the incident through use of Medallia Ensure all food safety standards are followed...
, Alida +Familiarity with CX Platforms like Qualtrics, Medallia, or Press Ganey. + Familiarity with program management tools...
amenities Support with Medallia responses, issue tracking, and illness reports Assisting with Vendor/BirchStreet...
, drapery cleaning). Score Management: Monitor guest feedback platforms (e.g., Medallia/Qualtrics) daily. Analyze negative...
, payroll, email, Kronos, Medallia, MOS Perform any other duties assigned by Management Qualifications: Previous supervisor...
data Familiarity with employee survey platforms (Qualtrics, Glint, Medallia, Perceptyx, etc.) Project or program...
, payroll, email, Kronos, Medallia, MOS Perform any other duties assigned by Management Qualifications Previous...
highly desirable Prior experience using Customer Experience Management (CXM) tech platforms (e.g., Qualtrics, Medallia...
to support the kitchen staff during daily operation. Provide support and leadership to accomplish our Medallia food quality...