, Restaurants, BOA Plaza, Epicenter, Malls) Understand the importance of our Medallia scores. Maintain 4 - Star/4 – Diamond...
versed in managing and operating a CX platform (SMG, Qualtrics, Medallia) Service minded and fanatical about improving the...
. Understand the importance of Medallia scores and actively work to enhance guest satisfaction. Adhere to all company policies...
Housekeeping Department on their role in contributing to Medallia Scores. Monitor all V.I.P.'s, special guests and requests...
, Restaurants, BOA Plaza, Epicenter, Malls) Understand the importance of our Medallia scores. Maintain 4 - Star/4 – Diamond...
of the following systems is preferred, not limited to: Kronos, BirchStreet, Medallia (Guest survey), and Opera. Language...
of our Medallia scores. Understand all Moments of Service for PBX, Guest Services and Front Desk. Maintain 4-Star/4–Diamond...
Highgate Hotel team meeting. Focus the Housekeeping Department on their role in contributing to Medallia Scores. Monitor...
. Understand the importance of Medallia scores and actively work to enhance guest satisfaction. Adhere to all company policies...
of our Medallia scores. Understand all Moments of Service for PBX, Guest Services and Front Desk. Maintain 4-Star/4–Diamond...