(i.e., SCOUT, ACM, Acqa, Workstation, FiServ, Verint, etc.) Good knowledge and understanding of relevant legislation, regulations...
, synergis, hd camera, video management, ip video, access camera, dsc, siveillance, verint, powerseries, powerg, intrusion...
, ip video, access camera, dsc, siveillance, verint, powerseries, powerg, intrusion, network video, xprotect, vms, securos...
: Adheres to approved schedule and arrives to work timely Maintains accurate accounts of time off in both Verint and HR Direct...
management and scheduling tools (e.g., NICE, Verint, Teleopti, Kronos) and contact center/collections platforms (CRM, IVR, ACD...
. Experience you’ll need to have: Experience in Verint interaction analytics and workforce engagement for CX measurement...
Verint NICE UC Add-Ons & Integrations Experience deploying and supporting Collaboration ecosystem add-ons: E911...
: Adheres to approved schedule and arrives to work timely Maintains accurate accounts of time off in both Verint and HR Direct...
environments. Proficient with Microsoft Office and contact center/back-office systems and tools (e.g., CxOne, Verint, Avaya...
, preferred Working knowledge with Tableau, Power BI, other analytics tools, preferred Working knowledge of Genesys and Verint...