Eligibility Consultant
to meet or exceed established standards for inventory queues; Verint KPIs: Time in Adherence 95%, Idle Time 20%, Production...
to meet or exceed established standards for inventory queues; Verint KPIs: Time in Adherence 95%, Idle Time 20%, Production...
to meet or exceed established standards for inventory queues; Verint KPIs: Time in Adherence 95%, Idle Time 20%, Production...
with the Verint WFM suite and utilize Verint to manage all application administrative tasks. Core Responsibilities... inventory. Manages all aspects of the Verint application, including Associate Profiles, Time Off Management, Integration files...
is a plus: Cameras: IP, Axis, Hanwha, OpenEye, March NVRs: March Networks, OpenEye, Hanwha, Verint, Milestone, Avigilon Alarm Systems...
, telecommunication or other call center systems (e.g., Community, Five9, Avaya CMS, IEX Totalview, Aspect Ewfm, Verint...
all Contact Center staff is being recorded in DPA and address issues as needed Support for maintaining/building/updating in Verint/Five...: At least two (2) years of experience in Verint/Five9 Ability to collaborate with other departments relating to systems support...
management, ip video, access camera, dsc, siveillance, verint, powerseries, powerg, intrusion, network video, xprotect, vms...
service experience Preferred Qualifications Knowledge of: ∙ Healthcare industry ∙ Call Center operations ∙ Verint, CMS...
, documenting the process in detail, and utilizing the Verint software to build, test, deploy and monitor the solution... request generation by educating business partners on Verint capabilities. Creates and maintains strong relationships with key...
, documenting the process in detail, and utilizing the Verint software to build, test, deploy and monitor the solution... request generation by educating business partners on Verint capabilities. Creates and maintains strong relationships with key...