management applications (i.e. Optimizer, Blue Pumpkin, IEX, Verint, Pipkins) Employee pay is determined by multiple factors...
management applications (i.e. Optimizer, Blue Pumpkin, IEX, Verint, Pipkins) Employee pay is determined by multiple factors...
reliable and secure communications across Avaya CM, CMS, RedSky E911, Verint, Swampfox Contact Center, Korbyt Wallboard... and compliance with emergency calling regulations (Karis Law, Ray Baum Act). Support Verint call recording and analytics platforms...
of workforce management experience in a call center environment. Proficiency with WFM software (Genesys Cloud, Verint, Kronos...
Pro? Qualifications What’s required High School/GED 1 – 2 years of experience utilizing a scheduling software (Verint Preferred) 1...
Pro? Qualifications What’s required High School/GED 1 – 2 years of experience utilizing a scheduling software (Verint Preferred) 1...
Pro? Qualifications What’s required High School/GED 1 – 2 years of experience utilizing a scheduling software (Verint Preferred) 1...
Pro? Qualifications What’s required High School/GED 1 – 2 years of experience utilizing a scheduling software (Verint Preferred) 1...
Pro? Qualifications What’s required High School/GED 1 – 2 years of experience utilizing a scheduling software (Verint Preferred) 1...
management platforms (e.g., Playvox, Teleopti, NICE, Verint) and comfort using them to manage forecasting, scheduling...