& global contact center. Proficiency in workforce management software (e.g. NICE/IEX, Aspect, Verint, Genesys, Calabrio...
correlation modeling Preferred Working knowledge of Verint Workforce Management Software About the Team: About Blue Shield...
you to advance as your expertise increases. Convergint is proficient with alarms (DMP and ICT) CCTV (AXIS, Milestone, Verint...
, Android) Experience integrating WFO platforms (NICE, Verint, Alvaria, etc.) Experience migrating legacy premise Contact...
in digital payments, banking, or credit unions is a strong plus. Mastery of workforce management and forecasting tools (Verint...
or advanced degree preferred Proficiency in Excel and SQL;experience with BI and WFM tools (e.g. Verint, NiCE) Strategic...
) is a plus. Preferred Experience with AutoCAD, Revit, or other CAD platforms. Knowledge of security system platforms like AMAG, Verint...
Management (WFM) or Operations role. 3+ years experience with WFM software for scheduling and tracking (i.e., Verint, NICE...
management applications (i.e. Optimizer, Blue Pumpkin, IEX, Verint, Pipkins) Employee pay is determined by multiple factors...
relationships with strategic partners including: Avaya, AWS, Cisco, Five9, Genesys, Zoom, and Verint. Represent NWN in partner..., Avaya, Zoom, Verint). Experience with solution design, financial modeling, and P&L ownership. Familiarity with ITIL...