, apply today. Contract Duration: 12 Months Required Skills & Experience Workforce management utilizing Verint Desktop analytics Call...) What You Will Be Doing Technical & Platform Expertise: Experience with Alvaria and Verint Workforce Management platforms, including...
& global contact center. Proficiency in workforce management software (e.g. NICE/IEX, Aspect, Verint, Genesys, Calabrio...
you to advance as your expertise increases. Convergint is proficient with alarms (DMP and ICT) CCTV (AXIS, Milestone, Verint...
correlation modeling Preferred Working knowledge of Verint Workforce Management Software About the Team: About Blue Shield...
, Android) Experience integrating WFO platforms (NICE, Verint, Alvaria, etc.) Experience migrating legacy premise Contact...
in digital payments, banking, or credit unions is a strong plus. Mastery of workforce management and forecasting tools (Verint...
or advanced degree preferred Proficiency in Excel and SQL;experience with BI and WFM tools (e.g. Verint, NiCE) Strategic...
) is a plus. Preferred Experience with AutoCAD, Revit, or other CAD platforms. Knowledge of security system platforms like AMAG, Verint...
Management (WFM) or Operations role. 3+ years experience with WFM software for scheduling and tracking (i.e., Verint, NICE...
relationships with strategic partners including: Avaya, AWS, Cisco, Five9, Genesys, Zoom, and Verint. Represent NWN in partner..., Avaya, Zoom, Verint). Experience with solution design, financial modeling, and P&L ownership. Familiarity with ITIL...