Job Description Zendesk's Digital Customer Experience team is seeking a Self-Service Specialist to develop... and maintain assets, with a focus on adoption, optimization, risk mitigation, and value realization in the Zendesk Suite...
cross-functionally to drive effective teamwork and communication. Experience working with ticketing systems such as Zendesk... in a hyper-growth environment with shifting priorities. Experience working with dashboard tools such as Zendesk Explore...
Zendesk), and general HR administration including special projects and rewards and recognition. We will never communicate...
. (We highly recommend reading and by our founders and our ). * Proficient with tools like Zendesk, moderation software...
Utilization: Utilize ZenDesk, AI and other contact center software to manage workflows, track performance, and analyze data... of experience in a contact center or senior customer service role, with extensive experience using ZenDesk Familiarity...
support performance metrics. Familiarity with support ticketing systems like Zendesk or similar tools. Knowledge...
Zendesk ticketing system and Microsoft AX experience preferred Tempur Sealy is proud to be an Equal Employment Opportunity...
systems and Zendesk preferred. Ability to handle multiple tasks while maintaining a positive attitude and focus on achieving...
. Understanding of ITSM and incident response systems (i.e. Zendesk, ServiceNow). Preferred Qualifications At least 5 years...
, Confluence, Zendesk, Amazon Connect, Salesforce) with both speed and accuracy. Effective team player, able to help...