Microsoft Dynamics CRM, DNN, association management software, or comparable business platforms. Zendesk or comparable service...
. Zendesk, Salesforce, or similar CRM/ticketing platforms) and interpreting basic account or usage data Must be customer...
: Experience with e-commerce support platforms (e.g., Gorgias, Zendesk, Freshdesk, Help Scout, or Shopify Inbox). E-Commerce...
such as Zendesk, Freshdesk, or Jira Service Management. PMP, CAPM, or equivalent project management certification. Veterinary...
efficiency. Develop and maintain Zendesk macros, templates, workflows, and automation tools while maintaining a personalized... metrics. Experience using Zendesk, including workflows, automation, reporting, and administration. Experience supporting...
- you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling...
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the... to help enterprise customers turn early proof of value into lasting adoption of Zendesk’s AI Resolution Platform. You’ll shape...
such as Zendesk and an issue tracker such as Jira Strong written and verbal communication, including with executive and operations...
tool enhancements and process improvements. Oversee Zendesk administration and maintenance for customer technology tools..., required. Proficiency in ZIP, Jira, Zendesk, and other relevant technology platforms, required. Experience in Technology operations...
platforms (e.g., Freshservice, Jira Service Management, or Zendesk) and external partners, including managed service providers...