Trust & Safety Advocate
. Handle escalated billing tasks. We could be a match if: Basic knowledge of Zendesk and familiarity with similar tools...
. Handle escalated billing tasks. We could be a match if: Basic knowledge of Zendesk and familiarity with similar tools...
with ticketing systems (e.g., Zendesk, Jira) and knowledge bases Must have excellent verbal and written communication skills...
). Experience with Knowledge Management platforms (e.g., Confluence, Zendesk, Salesforce Knowledge). Familiarity with customer...
and up-to-date records of member interactions and technical issues in CRM and ticketing systems, such as ZenDesk, HubSpot...
with CRM/help desk platforms (e.g., Salesforce Service Cloud, Zendesk, or similar). $58,000 - $63,000 a year...
all company channels (Zendesk, Outlook, Teams, etc). Other customer care-related support duties as assigned Must Haves...
to consumer questions via phone, email, and chat using Zendesk, while weaving in opportunities to recommend products or services.... Proficiency in Microsoft Office (Outlook, Word, Excel) and hands-on experience with Zendesk and e-commerce platforms...
environments. Experience with omnichannel tools (Zendesk, Intercom, LiveChat). Knowledge of CRM systems, back-office platforms...
to consumer questions via phone, email, and chat using Zendesk, while weaving in opportunities to recommend products or services.... Proficiency in Microsoft Office (Outlook, Word, Excel) and hands-on experience with Zendesk and e-commerce platforms...
to consumer questions via phone, email, and chat using Zendesk, while weaving in opportunities to recommend products or services.... Proficiency in Microsoft Office (Outlook, Word, Excel) and hands-on experience with Zendesk and e-commerce platforms...