Technical Support Engineer
explanations for diverse audiences. Familiarity with ticketing systems (e.g., Zendesk, Jira) and knowledge base tools (e.g...
explanations for diverse audiences. Familiarity with ticketing systems (e.g., Zendesk, Jira) and knowledge base tools (e.g...
with CRM/help desk platforms (e.g., Salesforce Service Cloud, Zendesk, or similar). $58,000 - $63,000 a year...
all company channels (Zendesk, Outlook, Teams, etc). Other customer care-related support duties as assigned Must Haves...
all company channels (Zendesk, Outlook, Teams, etc). Other customer care-related support duties as assigned Must Haves...
with at least one of the following: Zendesk or other ticketing tools MS Office (Word, Excel, Powerpoint) Salesforce or other CRM tools...
integrations Experience with CRM integrations (Salesforce, Microsoft Dynamics, ServiceNow or Zendesk) Existing knowledge...
in the help desk ticketing system (e.g., JIRA, ServiceNow, Zendesk) Stays up to date on new features and product updates..., ticketing systems, and customer relationship management tools (JIRA, ServiceNow, Zendesk) Proficient troubleshooting skills...
to troubleshooting system crashes and performance issues, is a plus. Familiarity with platforms such as ServiceNow, Zendesk, Jira...
Service Cloud, ServiceNow, or Zendesk. 2+ years of equivalent combination of educational background, related experience...
job. You will also take inbound calls and answering zendesk tickets. Schedule: Sunday, Monday, Tuesday, Thursday, and Friday (Wed & Sat off.... Compensation is $17/hr and non-negotiable At Getlabs, you will: Handle Zendesk tickets from patients regarding appointments...