Account Manager
operations, or the college athletic recruiting landscape is a plus Familiarity with tools like Zendesk, Salesforce...
operations, or the college athletic recruiting landscape is a plus Familiarity with tools like Zendesk, Salesforce...
with ticketing systems (e.g., Zendesk, Jira) and knowledge bases Must have excellent verbal and written communication skills...
, and cloud telephony integrations Experience with CRM integrations (Salesforce, Microsoft Dynamics, ServiceNow or Zendesk...
Teams, and Word. Responsibilities: Responds to a variety of benefit inquiries in a timely manner through email and Zendesk...
to stakeholders Manage support ticket triage through Zendesk, ensuring timely resolution and stakeholder satisfaction...
, integrations, or system architecture Experience working with ticketing systems (e.g., Zendesk, Jira) and knowledge bases...
). Experience with Knowledge Management platforms (e.g., Confluence, Zendesk, Salesforce Knowledge). Familiarity with customer...
(e.g., ZenDesk) to provide internal partners (i.e., HR Partners) and external clients (i.e. Leaders) with the necessary... initiatives, including the expansion of compensation tools (e.g., Workday Advance Compensation, Xactly, ZenDesk...
Service Desk, ZenDesk or similar tools) Bachelor's degree in Computer Science, Information Technology or other related fields...
environments. Experience with omnichannel tools (Zendesk, Intercom, LiveChat). Knowledge of CRM systems, back-office platforms...