systems quickly. Experience with customer relationship management and support tools such as HubSpot CRM, Salesforce, Zendesk...
: Experience in Microsoft Suite (Outlook, Teams, Excel, Powerpoint) is preferred. Proficiency in SalesForce, Planhat, ZenDesk...
, and integrations with CRM and ticketing platforms (Salesforce, ServiceNow, Zendesk, etc.). Experience with AI-driven customer support...
with LMS, QA, and KB tools (e.g. Klaus, Zendesk Knowledge) Excellent facilitation, coaching, and communication skills Fluent...
, Zendesk) Excellent communication skills — must translate technical details to customers and internal teams Valid driver...
tool for the job. About this role As Udemy transitions from Zendesk to Salesforce Service and Experience Clouds...
Monitoring and Management (RMM) tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk...
Unassigned and Assigned Zendesk tickets Answer inquiries and questions related to basic information related to medical leaves...
/ Salesforce Experience. Zendesk Experience. Service Now Experience. Hands-on experience working in a data center/critical...
plan Review and optimize ticketing system (Zendesk and/or other) regularly for improved support to partners Identify...