is a strong advantage. Experience with Salesforce CRM and various customer success tools such as Zendesk, HubSpot, MixPanel and Gainsight...
Management (ITSM) & Governance Implement and manage ITSM processes (incident, problem, change, request) using tools like Zendesk... Networking Basics: TCP/IP, VLANs, VPN, Wi-Fi troubleshooting ITSM Platforms: Zendesk, ServiceNow, Jira, or similar Web...
, and integrations with CRM and ticketing platforms (Salesforce, ServiceNow, Zendesk, etc.). Experience with AI-driven customer support...
health. Deliver actionable insights through tools like Power BI, Tableau, and Zendesk Explore to support strategic... solutions within IT service management frameworks. Strong expertise with tools such as Zendesk, Power BI, Tableau, and workflow...
in Traumasoft;Discharge Transport requests in naviHealth Radiology ticket management in Zendesk Connects with accepting MedStar...
Desk Plus, Zendesk) At Internet Brands, we carefully consider a wide range of factors when determining compensation...
such as Zendesk, Salesforce Service Cloud, Freshdesk, or similar Strong project management and leadership skills Excellent... (e.g., Zendesk Admin, Salesforce Administrator, ITIL Foundation) Familiarity with process improvement methodologies (e.g...
point of contact for FirstKey Residents. Manage Zendesk tickets, in person office visits, and follow up with all resident...
), and shared inbox ticketing systems (Zendesk/Front) into a proprietary software stack. Experience in hybrid businesses...
, and special engagements. Manage incidents and requests in an ITSM platform (e.g., Zendesk, ServiceNow), demonstrating...