Remote Help Desk Support / Help Desk Analyst
, and networks. Familiarity with help-desk or ticketing tools (e.g. Zendesk, Freshdesk, ServiceNow). Strong communication skills...
, and networks. Familiarity with help-desk or ticketing tools (e.g. Zendesk, Freshdesk, ServiceNow). Strong communication skills...
., ServiceNow, JIRA, Zendesk). Excellent problem-solving skills and the ability to troubleshoot complex technical issues...
Engine, Zendesk, Sendoso, etc. #LI-DA1...
point of contact for FirstKey Residents. Manage Zendesk tickets, in person office visits, and follow up with all resident...
, and order processing Maintaining accurate records of customer interactions using Zendesk Collaborate with team members... and team-oriented mindset Previous customer service experience preferred, but not required Experience with Zendesk or similar...
educational content or contributing to knowledge bases (Zendesk Help Center articles, job aids, short explainer videos, FAQ docs...
such as Autotask PSA, ServiceNow, or Zendesk. Networking Expertise: In-depth understanding of networking protocols, IP addressing, DNS...
Monitoring and Management (RMM) tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk...
) Experience with CRM system / Hubspot / ZenDesk preferrable Experience/Interest in software, API’s, HTML Experience in Zendesk...
. Ticketing Systems: Familiarity with platforms like ServiceNow, Jira, or Zendesk. ITIL Foundations: Understanding of incident...