-stack cloud-managed solutions strongly preferred. Strong knowledge of ticket management systems such as Zendesk...
. Provide data and reports on KPIs and trends using Zendesk ITSM on a weekly, monthly, and as-needed basis. Responsible...
where needed. Responsibilities: Using Zendesk to manage incoming customer calls and inquiries Placing wholesale orders and creating invoices..., offering samples Performing data entry and data management via Zendesk, QuickBooks and Zoey to track relationship history...
like SAP SuccesFactors, SAP Concur, Zendesk Ability to build and communicate architecture leveraging modeling tools like Visio...
point of contact for FirstKey Residents. Manage Zendesk tickets, in person office visits, and follow up with all resident...
and developing yourself and others). High proficiency with any of the following: Five9, ZenDesk, Satisfi, Community, eWFM, and Call...
, such as CRM, Zendesk, and other systems or tools as needed. They also assist with training agenda creation, creating/updating SOPs... new and existing CSS staff on our internal systems (CRM, Online Remedy, Starfruit, Five9, and Zendesk), departmental...
) · Experience in Zendesk is a plus About Veryable At Veryable, our mission is to accelerate next generation capabilities in the...
with ticketing systems such as Zendesk or equivalents. Strong communication and collaboration skills. Ability to work independently...
. Familiarity with ticketing systems (e.g., ServiceNow, Jira, Zendesk). Strong organizational and time-management skills... potential problems. Familiarity with ticketing systems (e.g., ServiceNow, Jira, Zendesk). Strong organizational and time...