Zendesk ITSM on a weekly, monthly, and as-needed basis. · Responsible for daily ticket analysis and developing strategies...
365, and Zendesk. We protect our customers against everything, ranging from ransomware to simple accidents. The...
and safety teams. You have experience building out, managing, and optimizing a Zendesk instance. You have familiarity...
with content moderation tools, ticketing systems, or case management platforms (e.g., Zendesk, Salesforce, Hive, etc.) Ability...
Experience using ticketing systems (Zendesk, Intercom, Freshdesk, etc.) Experience supporting mobile apps (iOS/Android...
in the ticketing system (e.g., ServiceNow, Jira, Zendesk) Assist with onboarding and offboarding tasks, including setup...
environment Experience using ticketing and support systems such as Zendesk, HubSpot, or similar platforms Experience...
escalation and information flow within the IT Operations team. Provide data and reports on KPIs and trends using Zendesk ITSM...
and contractors. Preferred Requirements: Corrigo Experience. MCIM / Salesforce Experience. Zendesk Experience. Service...
and contractors. Preferred Requirements: Corrigo Experience. MCIM / Salesforce Experience. Zendesk Experience. Service...