with Microsoft Office and have some knowledge of Smartsheet, Zendesk Technology, Salesforce, and JIRA software tools. Can...
Zendesk ITSM on a weekly, monthly, and as-needed basis. · Responsible for daily ticket analysis and developing strategies...
like (ServiceNow, Jira, Zendesk, etc.) for issue tracking and analysis Collaborate with technical teams, vendors, and business...
under pressure, especially during outages or high-stress situations Proficiency in ITSM tools (e.g., ServiceNow, Zendesk, Jira...
Management, or Zendesk) is preferred but not required. Background supporting supply chain systems, logistics, or order...
based in LATAM to support our growing user base. This role plays a key part in handling email and messaging zendesk tickets... Responsibilities Provide exceptional assistance to the incoming email and messaging tickets in Zendesk according to our SLAs and KPIs...
with common customer experience platforms (e.g. Zendesk, Salesforce, Intercom, etc). An aptitude for working with customers over...
Experience with Alloy, Socure, SentiLink, Asana, and ZenDesk Knowledge and familiarity with UDAAP, COPPA, Privacy, CAN-SPAM...
Experience with Excel is a must. Zendesk experience. Excellent attitude and communication skills. Must be detail-oriented...
platforms and tools (e.g., Zendesk, Salesforce Service Cloud, Amazon Connect). Additional beneficial skills include...