such as Zendesk, Jira or ServiceNow Exposure to endpoint management tools (Intune, JAMF, Meraki MDM, etc.) Familiarity with RMM...
in the ticketing system (e.g., ServiceNow, Jira, Zendesk) Assist with onboarding and offboarding tasks, including setup...
of empathy and the ability to remain calm and professional under pressure. Technical Savvy: Proficiency in Zendesk (or similar...
, or a similar role Familiarity with ticketing systems such as ServiceNow, Zendesk, Jira, or similar Strong written and verbal...
" for the development team. Data-Driven: Proficiency in using tools like Adobe Analytics, Google Trends, or ZenDesk to drive...
Ticketing Expertise: 2+ years of hands-on experience with Zendesk or a similar ticketing platform (Zendesk is strongly preferred...