y pensamiento sistémico. Experiencia implementando herramientas de automatización de soporte (Zendesk, Intercom, Freshdesk...
) or similar tools such as Zendesk or Freshdesk - Experience supporting hardware or technical consumer products - Strong written...
Communications. - Strong understanding of contact center ecosystems, including CRM integrations such as Salesforce, Zendesk, REST...
de CRMs o herramientas digitales** _(por ejemplo: Jira, Zendesk, ServiceNow o similares)._ - **Excel** nÃvel Intermedio...? - ¿Cuáles herramientas digitales has tenido ocasión de trabajar? (por ejemplo: Jira, Zendesk, ServiceNow o similares...
de gestión de soporte (ejemplo: HubSpot Service, Zendesk, Jira). - Diseñar, desarrollar y ejecutar consultas o ajustes en bases...
our platform — working with tools like Zendesk, Postman, FullStory, and SQL to diagnose and resolve issues. If you’re a sharp.... - Document resolutions and update internal Zendesk macros and knowledge base articles. - Identify recurring issues and propose...
, Zendesk, ServiceNow o similares). - Ingles Intermedio - Avanzado. (Se validará entrevista) Eres la persona que estamos...? - ¿Cuáles herramientas digitales has tenido oportunidad de trabajar? (por ejemplo: Jira, Zendesk, ServiceNow o similares...
. - Strong writing/redlining skills;comfort with playbooks and SOP‑driven workflows. - Tools: Google Workspace, **Zendesk**, CLM...
customer inquiries via email (Zendesk) as well as technical questions regarding the use of and troubleshooting of the MAKE..., or related roles. - Previous banking or financial technologies experience required. - Extensive knowledge of Zendesk or similar...
and resolve complex and sensitive HR issues. - Experience using JIRA, Zendesk, Slack or other tools is a plus. Total Rewards...