GeniusIQ Technical Support Analyst (MedellÃn)
, or CompTIA. - Experience with Zendesk or similar enterprise service tools (Jira Service Management, Freshdesk). - Basic Python...
, or CompTIA. - Experience with Zendesk or similar enterprise service tools (Jira Service Management, Freshdesk). - Basic Python...
similar to our adopted choices of Jira, GitHub, Travis CI, Zendesk, etc. - Excellent Communicator – Able to facilitate...
de forma independiente y proactiva. - Dominio del uso de sistemas de gestión de tickets (por ejemplo, ServiceNow, Zendesk, Jira Service...
) - Experience using ticketing systems (Zendesk, Jira, Freshdesk, or similar) Preferred / Nice To Have - Basic SQL knowledge...
- Familiarity with ticketing systems (Zendesk, Jira,Freshdesk, etc.) - Basic scripting or programming knowledge - Exposure...
Expertise - Power-user level experience with Gorgias, Zendesk, or similar platforms. - Data Tools - Advanced proficiency...
environments - Familiarity with workflow and collaboration tools such as ServiceNow, Zendesk, Airtable, Slack, JIRA, or similar...
in terminal operating systems, ERP systems, MS Office Suite, and Zendesk. Education: - Bachelor’s degree in Business...
of experience within the operations sector. - Familiarity within the financial services industry. - Familiarity with Zendesk...
de herramientas como Zendesk, Jira, Aha!. Comprensión de conceptos básicos de desarrollo ágil (Scrum, backlog, historias...