and opportunities for improvement Software/Platforms/Tools: Helpdesk or ticketing systems (e.g., Gorgias, Zendesk, or similar...
, Zendesk, or similar) Shopify or similar eCommerce platforms Google Workspace (Docs, Sheets, Gmail) Slack or similar team...
automation). Systems Knowledge: Familiarity with CRM and CX systems like Salesforce, Zendesk, or Gainsight. Problem Solver...
platforms (e.g., Gorgias, Zendesk) Experience in retail eCommerce or direct-to-consumer operations preferred Proficiency... programs Tools & Software CRM tools: Gorgias, Zendesk Ticketing systems and macro management Learning management systems...
systems such as Zendesk, Freshdesk, or similar is a plus. Benefits 💰 Competitive salary: Based on experience...
a través de CRM (Zendesk, Salesforce u otro Ticketing System) Aportarás conocimiento en: Gestión de incidencias a través...
, Splunk, Solarwinds, etc. Experience in ticketing systems like Zendesk, Jira or ServiceNow, ITIL processes and implementing...
con Python y APIs que conectarán nuestros sistemas de aprendizaje y herramientas de gestión (ej., Zendesk, Zoopim,Confluence... en la integración de APIs para conectar sistemas de Quality Monitoring (ej. Zendesk, Zopim), CRM y Plataformas de Aprendizaje (LMS...
) Proficiency with CRM tools (Salesforce) Experience working with Excel and ticketing systems (Zendesk) Experience with payment...
: Handle 50–100 daily tickets via Zendesk, Freshdesk, Salesforce Service Cloud, or Help Scout. Respond to inquiries... with at least one ticketing platform (Zendesk, Freshdesk, Salesforce Service Cloud). Strong typing and multitasking skills. Proficiency...