your own time. - Competitive compensation and the opportunity to grow within the company. Key Responsibilities Zendesk... and Task Management - Monitor Zendesk for new support requests, close tickets, and ensure no tasks are missed. - Check...
, Intercom, Zendesk). - Strong communication and problem-solving skills. - Great attention to detail, patience, and empathy...
de mantenimiento. - Manejo de herramientas como Zendesk, Jira, Aha! - Comprensión de conceptos básicos de desarrollo ágil (Scrum...
platform (Zendesk) and internal resources, e.g., Help Centre articles, macros, internal FAQs;- Maintain and help to develop...
to Remote Monitoring and Management (RMM) tools - Experience with ticketing systems such as Jira, Zendesk, or Freshdesk...
, marketing automation tools, Zendesk, and chatbot solutions. - Intermediate SQL skills, including joins, basic CTEs, case when...
Proficiency - CRM Expertise - Power‑user level experience with Gorgias, Zendesk, or similar platforms. - Data Tools...
ticketing systems (Zendesk, Jira, Freshdesk, or similar) Preferred / Nice to Have - Basic SQL knowledge - Experience...
management, and CRM tools such as Google Workspace, Slack, Salesforce, Zendesk, and Jira - General knowledge of ERISA rules...
similar to our adopted choices of Jira, GitHub, Travis CI, Zendesk, etc. - Excellent Communicator – Able to facilitate...