Engagement / Support Platforms (e.g., Zendesk, Intercom, Help Scout, Freshdesk, HubSpot Service Hub) * Knowledge Base... / Documentation Tools (e.g., Notion, HelpDocs, Intercom Articles, Zendesk Guide) * Communication Tools Google Workspace (Docs...
or implementation support. Exposure to support platforms like Intercom, Zendesk, or Front. Tools Proficiency Required: Google... & Ticketing Platforms (Intercom, Zendesk, Front - nice to have) Basic Technical Tools (CSV editors, data import/export systems...
): Customer Engagement / Support Platforms (e.g., Zendesk, Intercom, Help Scout, Freshdesk, HubSpot Service Hub) * Knowledge... Base / Documentation Tools (e.g., Notion, HelpDocs, Intercom Articles, Zendesk Guide) * Communication Tools Google...
, etc. – an advantage Experience in working with CRM systems (Salesforce, Zendesk) – an advantage About the company: Tipalti...
, Looker, Grafana, and ticketing systems like Zendesk, ServiceNow, and Jira. Strong analytical skills with experience using...
. You are used to working with collaboration tools like Zendesk, Confluence, and Lucid. Why will you love stepping into this role...
. You are used to working with collaboration tools like Zendesk, Confluence, and Lucid. Why will you love stepping into this role...
de herramientas como Zendesk, Jira, Aha!. Comprensión de conceptos básicos de desarrollo ágil (Scrum, backlog, historias...
in Google Sheets / Excel for simple reporting. Experience using CRM or helpdesk tools (e.g., Gorgias, HubSpot, Zendesk...
independently in a fast-paced, remote setting Tools and Software: Experience with helpdesk platforms such as Gorgias, Zendesk...