Product Manager - Remote, Latin America (MedellÃn)
similar to our adopted choices of Jira, GitHub, Travis CI, Zendesk, etc. - Excellent Communicator – Able to facilitate...
similar to our adopted choices of Jira, GitHub, Travis CI, Zendesk, etc. - Excellent Communicator – Able to facilitate...
support, or a contact center. - Tech Proficiency: Familiarity with customer support platforms like Zendesk, Gorgias...
in Google Sheets / Excel for simple reporting. Experience using CRM or helpdesk tools (e.g., Gorgias, HubSpot, Zendesk...
de herramientas digitales y sistemas CRM (como Zendesk o similares). Manejo eficiente de aplicaciones de chat, correo y sistemas...
management systems (e.g., Zendesk or similar). * A systematic and organized way of working, with high attention to detail...
customer-facing documentation (Wiki & Zendesk) Effectively manage workload and priorities in alignment with team objectives... years of relevant technical support experience Experience with support tools such as JIRA and Zendesk preferred Fluent...
como Salesforce y Zendesk, orientada a extracción de datos, automatización de procesos y mejora de la experiencia operativa...
por medio de Zendesk. 2. Revisando el contenido de la PQRS, y validando si cumple con la información necesaria para darle... de la herramienta Zendesk 2.Validando que la información ingresada por el cliente este correcta 3.Realizando trazabilidad a la recogida...
with ticketing systems (Zendesk, Jira, Freshdesk, etc.) Basic scripting or programming knowledge Exposure to cloud platforms...
o conocimiento en las plataformas de seguimiento asignadas Jira, Zendesk, ServiceNow y Help Desk. Requerimientos del cargo...