the middleware and custom connectors required to bridge LumApps AI with systems like SAP, Workday, or ServiceNow. Field...
per guidelines established to support Service Level Targets Participate in creation of ServiceNow knowledge articles detailing...
of Helpdesk tickets in a timely manner (Famis360 & Employee Service Centre tickets (ServiceNow)) Manage hubs, remote office...
clearly with end users and stakeholders and maintain accurate documentation in ServiceNow. They also lead and oversee critical... and guidance to the team. Familiarity with ServiceNow or other ITSM applications and strong understanding and working knowledge...
for employees on pay, leave, benefits, and policies, resolving their queries through our ticketing tool, ServiceNow. Communicate...
quality & reporting Ticket handling in our Tool ServiceNow Support global teams on datacenter architecture and process...
, etc.) Advanced O365, ServiceNow, IRM, and ERP (e.g., ORACLE) skills Deep knowledge in Data Centre Critical Facilities service...
quality & reporting Ticket handling in our Tool ServiceNow Support global teams on datacenter architecture and process...
storage, network flows & firewall rules, ServiceNow Familiarity with technologies such as HPC and simulation tools (e.g. CFD...
in framework and repository for enterprise architecture : Togaf, IAF, Alfabet, ServiceNow, Mega, Archimate, Knowledge...