Supervisor Ingeniero Soporte Empresarial
de monitoreo: SolarWinds, PRTG, Zabbix, Nagios, o similares. Manejo de sistemas de tickets: Remedy, ServiceNow, OTRS, Zendesk...
de monitoreo: SolarWinds, PRTG, Zabbix, Nagios, o similares. Manejo de sistemas de tickets: Remedy, ServiceNow, OTRS, Zendesk...
of ERP systems (e.g., Microsoft Dynamics, ServiceNow). Desired Qualifications: Understanding of software licensing...
and proficiency with ITSM tools and incident tracking systems (e.g., ServiceNow) for monitoring, coordination, and reporting...
and proficiency with ITSM tools and incident tracking systems (e.g., ServiceNow) for monitoring, coordination, and reporting...
Enterprise Platform Engineer - ServiceNow to take ownership of our new ServiceNow platform — designing and implementing advanced... with a Global Team Proficiency with ServiceNow development, such as scripting, workflows, and integrations. Fundamental...
in ITSM platforms (e.g., ServiceNow, BMC Remedy). Excellent communication and stakeholder management skills. Proven track...
in a timely and courteous manner Log, categorize, and prioritize service tickets using the ServiceNow platform Provide basic... issues Experience handling IT support tickets using platforms like ServiceNow, Zendesk, or similar systems Familiarity...
tools such as Jira, ServiceNow, or Zendesk. Background in technical support, helpdesk, or incident response environments...
tools such as Jira, ServiceNow, or Zendesk. Background in technical support, helpdesk, or incident response environments...
-user support for tools like ServiceNow and Oracle’s HR Compensation module, troubleshooting basic issues. Participate.../benefits administration, and general HR processes. Tech-savvy mindset with experience in tools like Oracle HCM, ServiceNow...