Support Engineer 1
but not required. Experience or comfort using ticketing and collaboration tools (e.g., Jira, ServiceNow, Slack). Strong customer service...
but not required. Experience or comfort using ticketing and collaboration tools (e.g., Jira, ServiceNow, Slack). Strong customer service...
but not required. Experience or comfort using ticketing and collaboration tools (e.g., Jira, ServiceNow, Slack). Strong customer service...
, and break-glass services into fully automated, API-driven workflows using ServiceNow and Chofer APIs, minimizing manual... ServiceNow/cloud support request data using SQL to identify repetitive patterns and systematically eliminate toil by building...
in the cloud, including identity management, network security, and data encryption. Incident Management using ServiceNow...
) Manejo de presupuestos. Manejo de herramientas como;TSM , ITIL, Agile, PMP, ServiceNow, Microsoft 365...
within the ServiceNow platform. This role performs hands-on stewardship activities including discovery monitoring, reconciliation..., accuracy, and reliability within ServiceNow. Monitor discovery health and troubleshoot failed or incomplete discovery patterns...
e implementación de soluciones de ambientes on-premise hacia nube. Experiencia trabajando con ServiceNow. Conocimientos...
Directory AD Azure VPN Experiencia en creación de imágenes y respaldos. Experiencia en ServiceNow deseable...
como Correo, ServiceNow, Whatsapp;revisando el historial del caso o del usuario, consultando las herramientas y recursos...
and configuration, hardware and software issues troubleshooting skills. Active directory and PowerShell knowledge. Okta, ServiceNow...