ServiceDesk Tier I Lead
), Azure AD, Intune, M365 Admin Console, Exchange, and ITSM platforms such as ServiceNow. Bachelor’s degree in Computer...
), Azure AD, Intune, M365 Admin Console, Exchange, and ITSM platforms such as ServiceNow. Bachelor’s degree in Computer...
certifications (AWS, Azure, GCP). ITSM experience (ServiceNow, Jira Service Management). Familiarity with regulated industries...
all steps, resolutions, and communications clearly (e.g., Zendesk, ServiceNow) Escalate unresolved issues to subject matter...
, ServiceNow) to create the best employee experience for the Thales population. Main Responsibilities 1. Operational Leadership..., ServiceNow, and document management platforms to drive Employee Self-Service and data integrity. 4. People & Budget Management...
, Azure DevOps, ServiceNow) Familiarity with agile methodologies (Scrum or Kanban) Desired ISTQB Foundation Level... tools (JIRA, Azure DevOps, ServiceNow) Familiarity with agile methodologies (Scrum or Kanban)...
Service and Support: ServiceNow, Jira, Azure DevOps Nice to have: Experience with APM tooling (Dynatrace, AppInsights...
with corporate platforms (ERP, CRM) such as Salesforce, SAP, Oracle, ServiceNow, etc. Understanding of microservices architecture...
tools (ServiceNow ) · Strong analytical, communication, and stakeholder coordination skills. Benefits Employees...
with external vendors to ensure accuracy of reporting and invoicing. Process vendor invoicing payments. Respond to ServiceNow...
-on knowledge of load balancers and firewalls desired. Familiarity with ITIL standards and technologies (ServiceNow) Scripting...