., ServiceNow, TheHive) with investigation notes, evidence and RCAs. Improve SOC detection by writing/tuning SIEM rules, EDR...
and RealTech SmartChange transport tool Various tools for CI/CD RemedyForce, ServiceNow Prefererd skills and experience...
(English and Spanish) Customer Support Agent Hands‑on experience with ticketing systems such as Halo, ITSM, ServiceNow...
-on experience working with ITSM tools such as ServiceNow or Helix Strong understanding of Incident, Problem, and Change Management...
Skills SQL MySQL ITIL Other ITSM Tools ServiceNow Bolsa de trabajo México ofrecemos puesto de Sustain Engineer Incident...
Architecture Body of Knowledge). Familiarity with ServiceNow CMDB and APM. Experience in large-scale enterprise environments...
, or IT Operations. Strong hands-on experience with Control-M (scheduling/monitoring). Proficiency in ServiceNow... all our job openings | Sequoia Career’s Page: Keywords: SQL, MSBI, Production Support, ServiceNow, Control-M 4–6 years of experience...
Architecture Body of Knowledge). Familiarity with ServiceNow CMDB and APM. Experience in large-scale enterprise environments...
in leveraging platforms like ServiceNow APM and SAM (Software Asset Management). Own the planning, governance, and delivery of the.... Manage team workload, tasks, and milestones using ServiceNow APM/SAM or similar tools to ensure timely execution...
proficiency in English. Customer service attitude. WorkDay and ServiceNow knowledge is a plus. French proficiency...