At CRH Talento en IT, we are looking for a ServiceNow Administrator for a hybrid work schedule. Location: Mexico City... ServiceNow Administrator is responsible for the day-to-day configuration, maintenance, and support of the ServiceNow platform...
A leading service management firm is seeking a Billing & Contract Administrator in Monterrey.The role involves managing customer service contracts, ensuring billing alignment, and collaborating across departments.Candidates should have over...
de controles.Conocimiento de herramientas GRC como ServiceNow GRC, RSA Archer, OneTrust o similares.Familiaridad con IAM PAM, ITSM...
, etc.) como ServiceNow, Snow, BMC Remedy, Zendesk, Jira, Ivanti, etc., o software corporativo ERP, CRM, BI (Salesforce, Zoho, SAP, Microsoft...
y repositoriosHerramientas de seguimiento (ServiceNow, Jira, Power BI o similares)Office (Word, Excel, PowerPoint)Herramientas de Inteligencia...
, Automation Anywhere, Qlik Sense, Looker, Sisense, Alteryx, Power BIPlataformas y proveedores: ServiceNow, IBM, Microsoft...
- Registrar, clasificar y dar seguimiento a tickets en herramientas como ServiceNow- Resolver incidencias básicas de hardware...
Software, ServiceNow, Altiris, BMC Helix BMC Remedy, Jira, Confluence, SysAid, Freshservices, SolarWinds, etc.Diseño...
**:- Uso de sistemas de gestión de incidencias (ServiceNow, Jira Service Desk, Zendesk, GLPI, OTRS, etc.). - Documentación...
) o Call Center como (Inconcert, ServiceNow, Connext, Cisco, Avaya, Genesys, Mitel, Auronix, Panasonic, 3CX, Grandstream, Unify...