ServiceNow implementation according to the function’s rollout timeline. Ensure Service Catalog alignment with KM standards... with audit and compliance requirements Hands-on experience managing KM practices using ServiceNow Experience managing...
working in Agile environments, managing user stories and backlogs, and using tools such as Jira and/or ServiceNow. Proven...
) Monitoring & Logging: SCOM, Nagios/Zabbix, Grafana/Prometheus, Splunk/ELK (desirable) ITSM: ServiceNow / Remedy Cloud: AWS...
proficiency with tools such as ServiceNow SAM Professional, Flexera, or Snow Software. Proven ability in data analysis using...
principles and service management best practices. Proficiency with ITSM tools (e.g., ServiceNow or equivalent) preferred...
technologies: AWS, Azure (Desirable) ITIL Certified. (Desirable) ITSM Tools: ServiceNow, JIRA Monitoring Tools: Data Dog, Splunk...
with tools such as ServiceNow or similar ITSM platforms En CRH Talento en IT, nos especializamos en la búsqueda y selección...
ServiceNow implementation according to the function’s rollout timeline. Ensure Service Catalog alignment with KM standards... with audit and compliance requirements Hands-on experience managing KM practices using ServiceNow Experience managing...
Management Tools e.g. ServiceNow/Remedy/OTRS/etc Technical Documentation writer Other Information Required to provide...
., ServiceNow). • Experience in project management (ideally with PMP certifications). Financial skills for budget management...