(JIRA, Salesforce, Zendesk etc.) Log analysis using a SEIM product (Splunk, ElasticSearch, etc.) Database technologies...
and communication. Experience working with ticketing systems such as Zendesk and Salesforce. An ideal candidate also has: 8+ years... with shifting priorities. Experience working with dashboard tools such as Zendesk Explore and Tableau. Total Rewards At Samsara...
Experience using CRM or ticketing tools such as Zendesk, Salesforce, Freshdesk, or similar Flexible schedule availability...
to accommodate flexible hours during peak tax seasons Tools & Software Familiarity Customer support platforms (e.g., Zendesk...
office Organized, detail-oriented, and coachable CRM experience (Salesforce, Zendesk) Proficient in Google Suite and Excel...
Experience using CRM or ticketing tools such as Zendesk, Salesforce, Freshdesk, or similar Flexible schedule availability...
independently in a home officeAnalytical and adaptableCRM experience (Salesforce, Zendesk)Proficient in Google Suite...
in ticketing platforms (Zendesk, Intercom, Botmaker) and CRM systems. Genuine empathy to treat users with the care and precision...
: Ability to manage a dense "to-do" list with zero balls dropped.Tech-Savvy: Familiarity with Salesforce, Zendesk, or Google...
knowledge** - Inbound / outbound call center platforms. - Case management platforms (Zendesk, SalesForce, Aric, Medalia...