/Webchat experience - Zendesk desirable Email management/customer support Banking/Finance/Insurance experience preferable...
our Service Desk logging system (Zendesk), ensuring all incidents and requests are resolved or triaged within SLAs and KPIs...
satisfaction across all platforms (Zendesk/Google/Homeviews). Achieve set targets for occupancy, revenue, and Net Promoter Scores...
to improve response times and employee experience Experience using JIRA, Zendesk, Intercom or other ticketing tools...
will be responsible for managing all online communications with digital customers, partners, and ambassadors through the Zendesk platform... as well as providing first-class customer service. The ideal candidate will have experience using a CRM system or Zendesk. Key...
. Familiarity and experience with Zendesk, Office 365, and Insurance CRMs is preferred. Ability to multitask and prioritize tasks... with Zendesk, Office 365, and Insurance CRMs is preferred, we are open to reviewing applications from all candidates who believe...
tools and platforms like Salesforce, Zendesk, and JIRA. Experience working with Enterprise customers to help resolve complex...
with Outreach or similar sales automation platforms (EngageBay, HubSpot Sales, Nav, Zendesk Keap, ActiveCampaign, Drip, GetResponse...
into opportunities to enhance customer satisfaction. System Management: Use Zendesk for efficient data entry and maintain detailed...
management systems such as Jira and Zendesk Knowledge in Image Recognition, Deep Learning, and AI features...