, and complaint responses. Track client issues and feedback using internal systems like Zendesk. Collaborate with internal... in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). Experience with Zendesk or similar ticketing systems or working...
who's proactive and eager to learn Desirable: Experience in financial services or insurance Familiarity with Zendesk...
Zendesk. Support customers with enquiries, product information, and account management. Manage workload effectively...
of legislation, you’ll help us unlock the full potential of Zendesk, improving experiences and driving self-service solutions.... Zendesk Platform Maintenance Configure and maintain Zendesk components (triggers, automations, views, forms). Support...
. About you Experience working with online systems and supporting system development (CRM, Zendesk or similar) Strong operational, project...
-suite Experience working with Salesforce & Web-based technologies Experience with Intercom, Slack, Quicksight, Zendesk...
(Zendesk, Freshdesk, ServiceNow, etc.). Analytical problem-solving skills with a structured approach to troubleshooting...
development Familiarity with ticketing systems (e.g., Zendesk, Freshdesk) and CRM tools like HubSpot Working knowledge of HTML...
Control Systems is mandatory. Familiarity with Uptick and Zendesk (our administration tools) is desirable. Experience...
with digital tools and learning about APIs and portals. Familiar with systems such as Jira, Confluence, Zendesk, or similar...