Customer Experience Engineer - Abillity Billing
the process as necessary per established escalation policies. Raise cases where required in Zendesk. Detection...
the process as necessary per established escalation policies. Raise cases where required in Zendesk. Detection...
degree - business undergraduate degree or MBA Technologies we use: AbsorbLMS, Salesforce, Gainsight, Zendesk, Calendly...
and organizational skills. Proficient in MSOffice Familiar with Microsoft Dynamics 365 CRM systems and Zendesk Benefits...
for improvement. Drive customer satisfaction across all platforms (Zendesk/Google/Homeviews). Achieve set targets for occupancy...
communication skills in English Experience with CRM systems like Zendesk or similar tools A passion for supporting small...
, Zendesk, email and phone calls Ensure that enquiries are acknowledged and dealt with promptly, efficiently and courteously...
91 days past due that is below 3% of total AR. In your daily tasks, you'll adeptly manage Zendesk tickets..., demonstrating your expertise in navigating varying complexities Zendesk: Provide exceptional support by efficiently managing the...
, and Zendesk, ensuring inquiries are efficiently prioritized, triaged, and addressed with valuable information and resources...
, or native CCaaS analytics. Experience with tools like Salesforce, Gainsight, or Zendesk to track customer health and manage...
and support Mobile device management (Meraki MDM, etc) Helpdesk systems (CONNECT for Service, Zendesk, etc) End user desktop...