Technical Support Specialist (Bilingual - English/Italian)
is a plus Knowledge of ZenDesk Strong problem-solving orientation Proficient in data analysis and manipulation Diligent, organised...
is a plus Knowledge of ZenDesk Strong problem-solving orientation Proficient in data analysis and manipulation Diligent, organised...
., Zendesk, ServiceNow, JIRA, Assyst) Experience in troubleshooting advanced network, applications and printing problems related...
CRM platform (e.g., Salesforce, HubSpot, Zendesk), with a strong understanding of sales and marketing funnel...
) if: You have experience working within a technical support team. You have worked with support tools like Zendesk or Salesforce before...
comfortably make changes to the API reference. You are familiar with our Zendesk implementation and are comfortable making minor...-on experience with different technologies in the discipline (Docs-as-code, GitHub, Jira, and ZenDesk) You put users at the heart...
IT Support Engineer Act as the first point of contact for technical inquiries via Zendesk, email, or phone. Diagnose... in Zendesk, ensuring prompt responses and resolutions while analyzing trends to enhance processes. Support project delivery...
. Experience using a Helpdesk such as Zendesk or Gorgias. One Retail Group One Retail Group is an international online...
. â— Experience with SEON or other anti-fraud tools will be considered an asset. â— Familiarity with JIRA, Tableau, and Zendesk...
, NewRelic, Dynatrace, or AppDynamics. Proficiency with service management tools like ServiceNow, Jira/Confluence, Zendesk...
systems, or ticketing tools like Zendesk or Freshdesk. Knowledge of low-code/no-code platforms to automate and optimise...