Product Support Technician - Tactics & Coaching
; Salesforce and Zendesk is preferred Ability to work extended hours and on weekends is required Ability to thrive in a dynamic...
; Salesforce and Zendesk is preferred Ability to work extended hours and on weekends is required Ability to thrive in a dynamic...
and handle workflows using popular ticket management tools such as ServiceNow, Jira Service Desk, and Zendesk. Additionally...
customer requirements from outset to completion. Experience with CRM / Customer support tools (e.g. Zendesk...
of contact for customers, responding to enquiries via Zendesk, managing the Order Management System (OMS) to ensure timely processing of orders...
with adding of Zendesk accounts to new stores Person Specification Necessary Experience in working in a ecommerce Shopify...
for improvement. Drive customer satisfaction across all platforms (Zendesk/Google/Homeviews). Achieve set targets for occupancy...
as necessary Maintain and update Zendesk and CRM and track the performance of this in your team. Support with the...
email (Zendesk) and phone for quotes, reservations, and orders. Coordinate and indirectly supervise the daily operations... contacts via Zendesk. Consistently apply an up-sell approach to enhance the guest experience, increase revenue, and highlight...
BUT NOT ESSENTIAL Salesforce Administrator Certification Experience with working on Zendesk Sell INTERVIEW PROCESS Step 1: Talent...
BUT NOT ESSENTIAL Salesforce Administrator Certification Experience with working on Zendesk Sell INTERVIEW PROCESS Step 1: Talent...