Account Manager
, Gong, Gainsight, Zendesk, Calendly, Zoom, Teams, Adobe Acrobat Are you ready to become an Absorber...
, Gong, Gainsight, Zendesk, Calendly, Zoom, Teams, Adobe Acrobat Are you ready to become an Absorber...
: - Manage and continuously improve all Support systems and associated workflows / processes (Zendesk, Aircall, Qualtrics..., including proficiency in customer support technologies and tools like Zendesk (multi-channel management), scripting/programming...
telephone, email, Zendesk and postal enquiries. Assist in the development and delivery of training on new and existing products...
tools like Salesforce, Zendesk or similar CRM ticketing systems You have exemplary written and verbal communication skills...
and any other relevant tools (Zendesk, Notion, Gsuite, task management systems and automation tools) to enhance the efficiency of case...
and any other relevant tools (Zendesk, Notion, Gsuite, task management systems and automation tools) to enhance the efficiency of case...
if you also had: Strong written and verbal communication skills. Experience using platforms such as Slack, Trello, and Zendesk for managing customer...
in customer service, administration, or a related role. Familiarity with CRM systems like Salesforce or Zendesk...
with project and code management tools such as Azure DevOps, Jira Align, GitHub, Confluence, Zendesk for feature planning, CI/CD...
and prioritise. Confident with all Microsoft packages. Knowledge of Customer Services tools (Zendesk) and order management tools...