Senior IT Service Desk Engineer - TS/SCI
with user desk phone (Avaya) configuration and maintenance Assist with user mobile phone (iOS, Intune) configuration...
with user desk phone (Avaya) configuration and maintenance Assist with user mobile phone (iOS, Intune) configuration...
with telephony services hosted platforms such as Avaya, Alvaria/Noble, NICE, Five9, LiveVOX, RingCentral, or Amazon Connect...
with user desk phone (Avaya) configuration and maintenance Assist with user mobile phone (iOS, Intune) configuration...
) Desired 3+ years contact center knowledge - processes, journeys, tools such as Nuance, Avaya/Genesis, Verint/NICE, Five9...
and implementing telephony services hoted platforms such as Avaya, Alvaria/Noble, NICE, Five9, LiveVOX, RingCentral, or Amazon Connect...
. Experience configuring MS Teams, Avaya and Cisco Voice, Cisco Routers, Switches and Session Border Controllers to predefined... (e.g. Webex Meetings Server, CUACA, etc), and Avaya Voice product line. Travel: Available to travel worldwide...
and Enhancement: Seamlessly migrate existing call flows from Avaya to the Genesys platform. Leverage AI Bot technology to enhance...
products to developers across major enterprise platform marketplaces like Five9, Avaya, AWS, etc. Who You Are: We’re... marketplaces like Five9, Avaya, AWS, etc. Candidate requirements 2+ years of experience in developer relations, developer...
incoming calls through Avaya system. Updates and keep track of changes of route information, customer alerts and board changes...
including the Avaya CS-1000e TDM phone system. Responsibilities: Work with telecommunications and network team to Implement...