and support platforms such as Skype for Business, Avaya Communication Manager, and other enterprise call center technologies...
Engineers are responsible for using Nokia, Cisco, Alcatel-Lucent, and Avaya products, as well as a working knowledge... into an Engineering Plan. o Up-to-date Avaya voice product experience. o Up-to-date PBX experience. · Hands-on skills to include...
or more years of payroll experience in an analytical position supervisory knowledge knowledge of Avaya phone system and the...
, Avaya or previous call center software is a plus Ability to access and retrieve information using a laptop and basic...
, Avaya or previous call center software is a plus Ability to access and retrieve information using a laptop and basic...
Avaya gear. Provides 24/7 support for the main campus and all satellite locations based on priority and needs assessment...
call management or IVR systems preferred. Familiarity with platforms such as Cisco, Avaya, RingCentral, or Microsoft Teams...
migration of call center telephony data from Avaya to Genesys, ensuring seamless data integration and minimal operational...: Informatica, Azure Data Factory (ADF), or Talend. Familiarity with call center data platforms, telephony systems (e.g., Avaya...
, and Avaya. Ability to multitask and prioritize during periods of high workload. Attention to detail, accountability...
automation. Strong understanding of Firewalls. Experience preferred in: Aruba Networking, Palo Alto Firewalls, Avaya VOIP...