. Experience with one or multiple Cisco, Avaya or Oracle voice platforms including Cisco Unified Communications Manager (CUCM...), Cisco Unity, Cisco Unified Border Element (CUBE), Oracle Session Border Controller (SBC) and Avaya Aura Application Server...
posting date #LI-CB1 #LI-ONSITE Keywords: Telecomm, telecommunications, phone, cisco, phones, avaya, ARMY, DoD...
, Security+ CE or equivalent to meet requirement. Experience with one or multiple Cisco, Avaya or Oracle voice platforms... Controller (SBC) and Avaya Aura Application Server. Expertise in SIP internetworking signaling and call flow. Demonstrable...
of in-house voice systems as well as carrier engagements and escalation Oversee vendor support for Ribbon, MS Teams, Cisco, Avaya... to understand and troubleshoot Ribbon Client, Avaya, Cisco Voice, Cisco Telepresence, NICE Regulated Recording, and MS Teams SIP...
knowledge of vendor technologies, such as (but not limited to) Cisco, EMC, Dell Avaya etc. Entry level knowledge on management...
knowledge of vendor technologies, such as (but not limited to) Cisco, EMC, Dell Avaya etc. Entry level knowledge on management...
. Understanding of contact center platforms such as: Amazon Connect Genesys Cloud CX Cisco Avaya NICE CXone Familiarity...
Professional (CCNP), Collaboration Avaya Certified Expert (ACE), Unified Communications, Microsoft Certified Teams Administrator...
, mPulse/H3O, Excel, Word, SharePoint, Avaya or a system that logs productivity. IBX is an Equal Opportunity Employer...
center platforms (NICE, Genesys, Cisco, Avaya, etc.) Experience configuring call routing, skill-based routing, and contact...