information;proficient computer skills required. Will take both Member and Provider calls. Will be trained on the Avaya system...
knowledge of vendor technologies, such as (but not limited to) Cisco, EMC, Dell Avaya etc. Entry level knowledge on management...
will be evaluated. Software applications: Proficient in Microsoft Office, Word, Excel, Outlook, Avaya Phone System, ID Card Database...
, and troubleshoot the NIH paging and on‑call scheduling ecosystem—including Spok WebXchange, Spok Mobile, Zetron, Avaya PBX integrations...
experience, required. Avaya PBX experience - at least 1+ years a plus. Ability to properly analyze telecommunications networks...
knowledge of vendor technologies, such as (but not limited to) Cisco, EMC, Dell Avaya etc. Entry level knowledge on management...
include but are not limited to: Operate and maintain government-owned telephony switches (PBX), including: Avaya Systems... will be offered after 30 days of employment Preferred skills or certifications: Avaya Certified Support Specialist (ACSS...
controls. A background in telecom/VoIP (Avaya, Cisco, Vonage etc) is helpful but not required. Overview TekSynap...
include but are not limited to: Operate and maintain government-owned telephony switches (PBX), including: Avaya Systems... will be offered after 30 days of employment Preferred skills or certifications: Avaya Certified Support Specialist (ACSS...
and business stakeholders Preferred Experience NICE CXone, Genesys Cloud, Cisco, Five9, Avaya, Amazon Connect, or similar...