, ConnectWise, and PDQ or similar tools Knowledge of Avaya Phone Systems Experience setting up and supporting Dell equipment...
Specialization Other technical certifications (i.e. CCNA, Avaya ACE, etc.) Experience and knowledge of change management principles...
CRM Portal Service Browser BlueZone (Mainframe/COR) EDGE Google Lexis/Nexis SpyDialer ZAP Avaya cCas Innovis...
hardware support to multiple lines of businesses! In this role, we may respond to an issue with Avaya or Cisco phone systems... experience Knowledge of Cisco/Avaya voice systems and T1/Data circuits Ability to terminate and solve CAT6a cabling Knowledge...
• Physical layer troubleshooting • Installing and troubleshooting Cisco and Avaya IP phones, performing day to day field...
Specialization Other technical certifications (i.e. CCNA, Avaya ACE, etc.) Experience and knowledge of change management principles...
solutions architect working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya...
working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE...
implementation of the enterprise-wide upgrade, migrating all services from legacy Avaya/Centrex to the new SIP unified communications...: Provide advanced technical and design support for the Avaya Communication Manager (CM), Call Center, and Client (Call...
with enterprise VoIP and unified communications platforms (e.g., Cisco, Avaya, Mitel, Yealink, Microsoft Teams Voice, Polycom...