) Reports to: Director, Professional Services About SkillNet SkillNet Solutions is a global leader in digital transformation... account health (CSAT/NPS). Delivery Leadership & Technical Oversight: Oversee multi-phase, multi-workstream digital...
best method based on their needs Own CSAT scores, connecting with unsatisfied customers to provide a solution Monitor and own... and share priorities and any roadblocks. Troubleshoot issues that users experience and provide recommended solutions to the...
company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging... digital lab rollouts, eTMF digitization, and smart plant-twin initiatives, delivering measurable business benefits and CSAT...
solutions that we give to clients. You will architect service experiences across digital and technical domains bringing together... value to customers Manages discovery efforts and market research to uncover customer solutions and integrate them into the...
Join a Microsoft-focused Managed Service Provider offering a full range of IT solutions. The team... solutions. This role is responsible for managing day-to-day activities within the project team, ensuring effective execution...
(containment, AHT, CSAT) and revenue impact (ARR, NRR) driven by your solutions \n $11,000 - $115,000 a year This base range..., Solutions, and Customer Success, the team ensures every deployment delivers measurable impact. This is a dynamic, hands-on role...
We are seeking a highly motivated IT Product Manager for Internal AI to help deliver and scale AI-powered solutions..., documentation, training materials, and rollout plans that drive adoption and measurable outcomes (time saved, CSAT, deflection...
growth through coaching and mentoring Monitor the health of our KPIs (CSAT, SLAs, etc) Lead your team to hit KPIs through... and recommend data backed (quantitative and qualitative) solutions from people to process to product Instrument implementation...
solutions, we serve as a strategic transformation partner. Our aim is to empower organizations globally, streamlining... services company and possess the capability to represent a diverse array of solutions including business strategy, experience...
(containment, AHT, CSAT) and revenue impact (ARR, NRR) driven by your solutions \n $90,000 - $105,000 a year This base range..., Solutions, and Customer Success, the team ensures every deployment delivers measurable impact. This is a dynamic, hands-on role...